Senior Repair & Circularity Coordinator (f/m/d)

Patagonia is an outdoor apparel company founded in 1973. At a time when all life on earth is under threat of extinction, we aim to use the resources we have—our business, our investments, our voice and our imagination—to influence changes needed to protect our planet. A registered B Corporation and founding member of 1% for the Planet, Patagonia is recognised internationally for its commitment to product quality and environmental activism, contributing over $145 million in grants and in-kind donations to thousands of grassroots environmental groups around the world.

Your role:

We’re in business to save our home planet. Your role will contribute to this mission by helping to bring more efficiency into Circularity initiatives while balancing speed, cost and impact on the environment

Main tasks:

• Be the Trade-in & Resale lead by managing the current Resale operations and day-to-day logistics while building scaling and profitable solutions in collaboration with stakeholders to embed in the EMEA Resale Strategic Roadmap.

• Work closely with Circularity & Logistics Business Analyst on scaling systems solutions that match circularity business needs.

• Collaborate with the Resale & Worn Wear US team to keep learning on Trade-in & resale and transform into business needs in EMEA.

• Lead and implement the Rescue program aimed at retaining value and functionality in product returns, from ensuring alignment with organizational objectives, to operations planning to budget administration.

• Establish and ensure good application of the returns sorting guidelines and training documentation at 3PLs.

• Manage accurately used product inventory, drive improvements on administration and classification and works towards inventory accuracy.

• Co-lead the development of the post-consumer textile end-of-life management strategy and implementation aligned with Patagonia EMEA strategic direction. Coordinate operations for upcycling and recycling project initiatives.

• Support Repairs operations, trims supply back up and administration as needed.

What we’re looking for:

• An inclusive mindset

• Proven experience in designing and implementing circular business models, resale, or reverse logistics.

• Knowledge of textile compositions, recycling technologies, upcycling, and end-of-life strategies

• Project and program management skills, including budgeting and stakeholder management and cross-functional collaboration.

• Strong interpersonal and analytical skills.

• Experience managing service providers, logistics providers (3PLs) and developing and delivering training materials

• Understanding of inventory management systems and data accuracy.

• Fluent in English; other languages are a plus.

• Proficiency in Excel, Word, and PowerPoint.

• Excellent written and oral communication skills.

• A proactive problem-solving attitude and strong operations planning skills.

• Experience working in an international business environment

• A love of the outdoors

• An interest in saving our home planet and making a positive impact through your work

Other important details:

• This is a Full-time position based in Amsterdam

• We have a hybrid work model, working from home for maximum 3 days per week

• We strive to make unbiased decisions and to offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardised questions that focus on the aspects that are important for success in the role.

• To find out more about what we offer our employees click here: https://eu.patagonia.com/nl/en/what-we-offer/

At Patagonia, we commit to becoming an anti-racist company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business.

Every person who applies to join Patagonia receives equal employment opportunities, and we value a welcoming environment where each member of our EMEA team feels included, respected and empowered, regardless of their race, colour, religion, gender, gender identity or expression, sexual orientation, civil status, national origin, disability or age.

At Patagonia, we strive to have inclusive representation within our organisation and embrace a diverse mix of talent to contribute to our culture. We actively seek applications from Black and People of Colour (BPOC) and other underrepresented groups.

As we are in business to save our home planet, we can only do this together.

Please make sure that your CV and cover letter are in English.

Disclaimer for recruitment agencies:

Thanks for your interest in supporting us for this role, but we don’t accept unsolicited CVs from recruitment agencies